First Class Accounts - Bookkeeping and Franchising Blog

First Class Field Support

Posted by Steven Barrett
Steven Barrett
Steven Barrett is the Marketing Communications Manager at First Class Financial Group Pty Ltd. Born and bred i...
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on Monday, 23 July 2012 in Franchising

Congratulations to Debbie Stanton, who has been named the 2012 Field Support Manager of the Year at the Queensland and Northern Territory Excellence in Franchising Awards. Debbie was announced as the winner at an awards dinner in Brisbane on July 21.

Organised by the Franchise Council of Australia, the awards are designed to recognise, showcase and reward outstanding work in the franchising sector.

Debbie's award is for excellence in the delivery of franchisee support and is a testament to the great work she does for First Class Accounts.

Debbie commenced at First Class Accounts in 2004 in the role of Franchisee Support Manager and is currently responsible for our network of over 150 franchisees, including field consultants in NSW, QLD, VIC & WA.

Debbie thrives in her role because she recognises the importance of good record keeping systems and analysis, on-going development and implementation of marketing and training tools to monitor growth, performance and overall health of the business and its' owners.

Debbie is noted for her empathy as well as her desire to assist and support people. She understands the emotional and professional challenges of small business, which enables her to flourish as a Franchisee Support Manager.

First Class Financial Group Chairman, Clive Barrett, commented "We're all immensely proud of Debbie, she's a deserving winner. She maintains an enormous workload with competence and professionalism. She's loved by National Office staff and franchisees alike, she really is the heart and soul of this company."

Debbie will now contest the National Awards to be decided in Canberra on 9 October 2012.

Once again, congratulations to Debbie on her fine achievement.

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Steven Barrett is the Marketing Communications Manager at First Class Financial Group Pty Ltd. Born and bred in Sydney, Steven has been with FCFG since January 2011. His career to date has seen him gain extensive experience in project management for websites, web portals, CRM systems and as chief liaison with outsourced marketing service providers. Steven is responsible for the management and implementation of national campaigns such as website development, SEO and television advertising.

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