Your local First Class Accounts bookkeeping expert.

Committed to honestyand professional excellence so you can trust your books are kept in the right order.

Focus on running your business and we’ll focus on running your books.

We’ve served Australians longer than any other bookkeeping franchise so you can know you’re getting a better-quality service.

We specialise in small business and franchisee businesses for whom we offer an expert bookkeeping service.

Claire Chang – Hawthorn

Interest Areas: Accounting Setup, Bookkeeping, BAS & GST, Payroll, Software Training

Languages: English

My name is Claire Chang, and I’m the owner of First Class Accounts Hawthorn. I’m a former finance director, qualified CPA and CGMA with a background in tax and management accounting. So I love working with people and numbers! I’ve worked for large multinational companies like Deloitte, Ernst & Young and Accenture, where I managed large teams and focused on management accounting and tax direction, including transfer pricing. I’ve also worked for smaller companies where I have established systems and practices that grew the companies into large successful brands. I understand how big business functions, and after almost 20 years in the industry, I’ve come to realise that helping small business is where my passion lies.

My experience means I know how to help your business succeed. I focus on identifying and managing current issues and bringing your books up to date and ensuring compliance. Then I help my clients plan for their future and focus on growing their business. As a First Class Accounts bookkeeper, I have access to the latest training and compliance information, which means my work is of the highest standard. We are able to utilize the latest technology with the most advanced techniques to help you achieve your business goals.

I work with a wide range of clients from real estate agencies and developers to service companies like legal firms, medical practices, architects and designers. I have experience in the education sector, import & export businesses, as well as retail, manufacturing and pharmaceuticals. My work focuses on understanding each client’s unique business, working to manage cash flow and streamline accounting practices. Once the basics are covered, I love working with my clients to set and achieve business goals, to see their business – and their bottom line – grow. My goals are to work with small business owners to make a difference and in turn, help my community flourish and prosper.

First Class Accounts – Hawthorn is a CPA Practice

Specialist in Bookkeeping services

Weekly, monthly, quarterly and annual accounts

Reporting the earnings of a business by stating all relevant income and all expenses that have been incurred to generate that income.

Reporting all ATO lodgements to keep you ATO compliant.

Such obligations include the need to complete an IAS or BAS, which can be done monthly, quarterly or annually.

EOFY Processes including finalisation of STP

End of financial year processes including reconciliation of accounts and inputting Tax Agent’s adjustments

Payroll Services inc PAYG Withholdings, and STP setup

Ensure your staff are paid the correct rates and paid according to the correct hours worked.

End of Payroll year process including STP

Ensuring all your payroll accounts balance and any discrepancies are corrected, prior to lodgement with the ATO.

Management reporting, consolidations and analysis

Key information about the financial state of your business in language you can understand.

Set up and maintenance of accounting systems

Including Inventory & Payroll and keeping all reconciliations up to date.

Software Training

Training and support in all Accounting Software products (MYOB, Reckon, Intuit and Xero) and associated app/addon training

Bank Reconciliation

Maintain all bank accounts, bank feed setup and keep them reconciled.

Cost analysis and controls

Generating profit and loss reports as well as balance sheet to be informed at all times.

Data input manual or automated processes

Making sure all information is entered and bank reconciliations are up to date.

Debt Management

Making sure receivable accounts are monitored and collected on time.

Cash Flow Management

Monitoring income and expenditure to establish your immediate cash flow.


Setting up budgets to help you run your business.


  • Master of Commerce in Accounting and Finance
  • Master of Economics in Economics
  • Bachelor of Business Administration in Accounting
  • CPA (Australia)/ CGMA (UK/US)
  • Successfully completed the First Class Accounts Accredited Bookkeeping Training Program
  • Fully trained in accounting software such as MYOB, Xero & Reckon One.
  • Fully registered and authorised to trade as a First Class Accounts professional bookkeeper
  • Member of the Australian Bookkeepers Network (ABN), CPA (Australia) and CIMA (UK).
  • BAS Agent Number: 26065041

Trusted by Businesses across Australia

Testimonial coming soon

Serving clients in Hawthorn and surrounding areas

  • 3101 Kew
  • 3102 Kew East
  • 3122 Hawthorn
  • 3123 Hawthorn East

Contact us for a free 1 hour initial consultation

Book an appointment using our online system or call us.