{"id":6292,"date":"2018-03-13T13:30:09","date_gmt":"2018-03-13T03:30:09","guid":{"rendered":"https:\/\/www.firstclassaccounts.com\/?p=6292"},"modified":"2024-03-14T16:59:21","modified_gmt":"2024-03-14T06:59:21","slug":"small-business-success-stories-paula-o-sullivan-how-hiring-a-bookkeeper-gave-me-the-gift-of-time","status":"publish","type":"post","link":"https:\/\/www.firstclassaccounts.com\/blog\/small-business-success-stories-paula-o-sullivan-how-hiring-a-bookkeeper-gave-me-the-gift-of-time\/","title":{"rendered":"Small business success stories | Paula O’ Sullivan: how hiring a bookkeeper gave me the gift of time"},"content":{"rendered":"

\"\"<\/p>\n

In 2012, Paula O\u2019Sullivan wanted to swap her high-stress job for a career with reasonable working hours and more family-friendly policies. So, she started her own digital marketing consultancy. Like many business owners, Paula thought she\u2019d be able to manage the books so enrolled on an MYOB course to learn how. Afterwards, she decided to hire a bookkeeper straight away rather than waste time doing something she didn\u2019t enjoy. And she\u2019s never looked back since. Here, we find out why.<\/p>\n

Before we get down to business, could you tell us a bit about your business?<\/strong><\/p>\n

I\u2019m the founder and director of Possum Digital.<\/a> We work with small to medium-sized businesses to help them develop and implement effective digital marketing and social media strategies. We work with clients from many sectors including financial services, retail, and eCommerce. However, my real passion is the not-for-profit sector and helping those clients on tight budgets do great work and remain sustainable.<\/p>\n

The business name is pretty cute \u2014 how did you choose it?<\/strong><\/p>\n

I\u2019d like to say the possum\u2019s nimble and adaptable nature inspired the name, but it\u2019s actually based on my childhood nickname. When I was little people added a few extra letters to P.O.S. (my initials) and decided to call me \u2018possum\u2019! When I was thinking of a business name, this one kept coming up so I decided to embrace it and the spirit of my namesake.<\/p>\n

What were the early days of business like?<\/strong><\/p>\n

To be honest, they were really tough. I felt a bit daunted because no one in my family had ever run a business so I couldn\u2019t lean on them for advice. So, at the start, I felt like I was stumbling around and working hard to learn everything from scratch. However, things changed when I started going to a networking group and met two time First Class Accounts Franchisee of Year, Don Doolan<\/a>.<\/p>\n

Tell us about that?<\/strong><\/p>\n

A client at the time suggested I start networking so I could connect with other business owners and learn from their experiences. So, I went along to well-respected networking group and Don happened to be there. We started talking and got on like a house on fire, and I soon realised Don was super smart, business savvy, and a good person to have involved in my business. It wasn\u2019t long after our initial meeting that we caught up again and I employed Don to look after my books and business administration.<\/p>\n

A lot of business owners manage their own books to save money. Why didn\u2019t you?<\/strong><\/p>\n

I was tempted to. I did an MYOB course, but by the end of it, I wanted to stick pins in my eyes! The fact is, I have no interest in bookkeeping and don\u2019t want to waste my time trying to learn when I could be focusing more energy on areas of the business I do love. Also, hiring a bookkeeper actually saves me money because complex tasks that would take me six hours to do take Don one hour. So, for me, it was a no-brainer to hire him. I\u2019m a really big believer in finding good people who are experts at what they do so that I\u2019m freed up to work on things I\u2019m good at \u2014 like getting more clients on board and growing my business.<\/p>\n

What<\/strong> impact has hiring<\/strong> Don had on your business?<\/strong><\/p>\n

I reckon I\u2019ve hit the jackpot with Don. Not only does he do my books, payroll, and super, he has exceptional business knowledge. Don has owned winning businesses himself so he can offer brilliant advice I know I can really trust. I haven\u2019t just hired a bookkeeper, I\u2019ve hired a confidante and first-class business advisor \u2014 and for me that is invaluable.<\/p>\n

Why is he great?<\/strong><\/p>\n

I like him because his approach to business is very practical and honest. If you ask him a question, he\u2019ll give you a straight answer rather than confusing you with jargon. I can ask him all sorts of curly questions and if he doesn\u2019t know the answer he\u2019ll go away, find out, and get back to me with sound advice. He has a genuine passion for helping me to be successful and is always there at the end of the phone \u2014 which is great because being your own boss can be lonely sometimes.<\/p>\n

How is business these days and do you have any exciting plans for the future?<\/strong><\/p>\n

Things are going well. Thanks to Don, the business is growing year-on-year and it\u2019s meant that I\u2019m able to take a month\u2019s holiday in America. I\u2019m looping in a global social media marketing conference when I\u2019m there which is going to be super inspiring. When I\u2019m back, I\u2019m going to focus on really building up the mentoring and coaching side of the business and how I can scale it to be able to help even more clients. It\u2019s exciting, and with Don by my side, I\u2019m looking forward to the challenge!<\/p>\n","protected":false},"excerpt":{"rendered":"

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