Partner Spotlight: HR support built for busy bookkeepers

October 19, 2026

First Class Accounts and HR Central Partnership

Your clients trust you with their numbers, but their people questions often land on your desk too. Awards, entitlements, employee classifications, performance issues, terminations, redundancies, apprentices and working from home can all take you well beyond bookkeeping.

HR Central gives bookkeepers a practical place to turn. For $16 per month, with no lock-in contract, you receive unlimited telephone and email support from qualified HR professionals.

Instead of spending your time searching for an answer and wondering whether it is right, you can speak to an HR professional and get back to the work you do best.

That is why First Class Accounts partners with HR Central: to give bookkeepers accessible HR expertise for the everyday employment questions their clients bring them.

What bookkeepers can ask HR Central

Common questions include which award applies, what entitlements an employee should receive, whether a worker is classified correctly and how to manage performance concerns.

The team can also help with terminations and redundancies, apprentices, working-from-home arrangements, employment contracts, policies and other day-to-day HR matters. When the question is outside your expertise, you do not have to carry the risk alone.

The principle is simple: do not waste valuable bookkeeping time trying to interpret complex HR requirements. Speak to a qualified HR professional, mitigate risk and focus on what you do best.

Qualified support, when you need it

For $16 per month, bookkeepers receive unlimited telephone and email support, with no lock-in contract.

When a client raises an HR issue, you can contact the HR Central team for guidance or bring them in to work directly with the client. You remain the trusted bookkeeping adviser while qualified HR professionals handle the people matter.

This gives you a reliable answer for questions about awards, entitlements, classifications, performance management, terminations, redundancies, apprentices and working-from-home arrangements. It also gives your clients access to practical contracts, policies and HR templates through HR Central’s software, which links with MYOB and Xero.

As Cath Nicholson, Chief Experience Officer at HR Central, puts it:

“In business there are truly only two key aspects that need clear record keeping, attention to detail and investment – your finances and your people. Without money and without people to execute the tasks required to run a business, you have nothing.”

Outsource the risk, not the relationship

By outsourcing HR advice, you can expand the support available to clients without trying to become an HR expert yourself. HR Central provides the expertise, training and ongoing support, while you keep your attention on bookkeeping and client service.

You save time, reduce the risk of giving the wrong advice and strengthen your role as a trusted adviser. Where a client is referred to HR Central, the Partner Program also provides a rebate.

You already have enough to do

Running a bookkeeping practice means balancing client work, deadlines and business development. Spending hours researching an award or employment issue takes you away from the work that grows your practice.

With HR Central behind you, you can choose to outsource the HR question, mitigate risk and focus on what you do best. One call or email connects you with a qualified professional who can help.

Give your clients HR support without becoming the HR department

For $16 per month, unlimited telephone and email support and no lock-in contract, HR Central gives bookkeepers an accessible way to manage the HR questions that come with supporting small-business clients.

You keep the client relationship and your focus. HR Central provides the HR expertise.

Thinking about starting your own bookkeeping business?

When you join First Class Accounts, you get tools, partnerships and support. That lets you spend your time on clients, not admin.

That includes HR support through partners like HR Central. It also includes training, a community and ongoing help. You are backed by a network built to help your business grow.

Explore franchise opportunities: https://www.firstclassaccounts.com/franchise-opportunities/

Get in touch with the team: https://www.firstclassaccounts.com/franchise-opportunities/contact/

Find out more about HR Central

Website: https://hrcentral.com.au/

Partner Program: https://hrcentral.com.au/partner-program/

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